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FAQ

What kit would you recommend for beginners?

The herbs, fruit and vegetable seed kits are all great boxes for beginners. Germination is relatively easy, and the all in one kit comes with all equipment required to germinate and grow the seeds.

The indoor plants and flower kits are also great for beginners, however, some of the indoor plant varieties can require more care and attention for successful germination.

Can I grow these seeds all year round?

In the seed kits and monthly subscription boxes, we always send seeds that are in season and can be grown at that particular time. All seed kits include instructions showing the months that you can grow each seed. All individual seed packet listings also state what months the seeds can be sown.

How do I grow these seeds?

All seed kits and subscription boxes come with instructions on how to germinate, grow and care for your seeds, this is unique and tailored for each seed variety. We also encourage everyone to do their own research on their seeds, you can even experiment with different germination techniques to see what gives you the most success?

Is this website safe for online payments?

Because we care about your security and safety, we never process credit card information directly or manually ourselves. Instead, Shopify, Google Pay, Apple Pay and Stripe are the safe, secure and trusted options we use for online card payments.

Can I pause my seed kit subscription?

Yes, you can pause at anytime!

How do I cancel my seed subscription?

Yes, you can cancel at anytime!

How much does delivery cost?

  • Delivery of individual seed packs costing under £5, is sent via Royal Mail Second class, and cost £0.65.
  • Our Simply seed kits are delivered via envelope Royal Mail Signed for second class, and cost £1.95.
  • Our All-In-One seed kits are delivered via Small Parcel Royal Mail Signed-For Second class, and cost £3.95.
  • Orders over £30, including our Signature seed kits come with free delivery!

How can I return a product?

Navigate to our returns page for more information.

I have forgotten my password

Go to our forgot your password page here and enter your email address.

Can I choose the items in my monthly seed subscription?

We offer build your own packages, however these are not currently available as a subscription package. This is a feature that we are working on and join our newsletter to find out when this is released!